Recovery starts here

FAQs

• Do You Accept Insurance?

  We understand that coverage can be a significant barrier to treatment, which is why we work with most major insurance plans, including Medicaid. We also work with Medicare Opioid Treatment Programs. Once you’re enrolled in our program, our admission staff will contact your carrier in order to determine eligibility, coverage, and payment responsibilities (deductibles, co-pay, etc.). After we’ve gathered your information, our team will explain your benefits and any additional financing options that might be open to you.

• Do You Accept Out-Of-Network Insurance?

  If your plan includes Out-of-Network coverage, we can provide treatment and bill your insurance directly. However, Out-of-Network services may involve higher deductibles, coinsurance, or copays, and sometimes you may be responsible for the full balance. Patients without Out-of-Network coverage can choose self-pay. We know insurance can be overwhelming, and we’re here to help every step of the way.

• Do You Accept Medicaid?

  We proudly accept Medicaid for all our addiction treatment programs.

• What Are the Benefits of Inpatient Treatment?

  Inpatient treatment provides daily, holistic therapy in a safe and comfortable setting, where you can concentrate on recovery without the stress and distractions of daily life. Our inpatient treatment programs also offer mediation support if best for the patient’s treatment plan.

• What Should I Bring to Rehab?

  Preparing for residential treatment is an important step on your path to recovery. Before admission, gather your personal ID, medical records, insurance information, and a valid payment method, as well as any medications you’re currently taking. Only pack the essentials ‒ comfortable clothing, toiletries, and any approved personal items. For a full list, please visit our “What should I bring to Rehab” page which can be found under admissions. Finally, bring an open mind and positive outlook. Rehab is an opportunity to change. Approaching it with the right mindset can make all the difference.

• What Are the Benefits of Outpatient Treatment?

  We offer outpatient Opioid Treatment Programs (OTPs) and Intensive Outpatient Programs (IOPs) depending on location. Rather than living at a treatment facility, outpatient programs allow you to receive medication, take part in programming, and attend therapy sessions during the day while keeping up with daily responsibilities.

• Is Your Institution Accredited?

  We are registered with the Commission on Accreditation of Rehabilitation Facilities (CARF), the National Association of Addiction Treatment Providers (NAATP), the National Association for Behavioral Healthcare (NABH), and the Rehabilitation and Community Providers Association (RCPA). These accreditations mean you can trust that we offer cutting-edge treatment, adhering to standardized best practices established by the most respected accreditation organizations in the world.